Last updated: 21 October 2026
About this policy
This Privacy Policy explains how FDEHK.COM ("we", "us" or "our") handles personal data collected through this website and in the course of our communications with you. We are committed to complying with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and its Data Protection Principles.
Personal data we collect
We only collect personal data that is necessary for the purposes set out in this policy. This may include:
- Information you provide to us, such as your name, work email address, company name and the details of your enquiry, whether through our contact form, by email or by telephone.
- Technical information recorded automatically by our hosting provider when you visit the website, such as your IP address, browser type, the pages you visit and the time of your visit.
- Your language preference, which is stored only in your own browser and is not sent to us.
How we use your personal data
We use personal data for the following purposes:
- To respond to your enquiries and communicate with you.
- To provide information about our services, training and engagements that you have requested.
- To operate, maintain, secure and improve this website.
- To comply with legal and regulatory requirements.
We will not use your personal data for direct marketing unless we have first obtained your consent in accordance with the Ordinance. You may withdraw your consent at any time by contacting us.
Disclosure of personal data
We do not sell or rent your personal data. We may disclose it only where necessary to:
- Service providers who support the operation of this website and our communications, such as hosting and email providers, under appropriate confidentiality obligations.
- Our professional advisers, where reasonably required.
- Law enforcement agencies, regulators or other parties where required or permitted by law.
Transfers outside Hong Kong
Some of our service providers may store or process data outside Hong Kong. Where this happens, we take reasonable steps to ensure your personal data receives a level of protection comparable to that required in Hong Kong.
Retention
We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, after which it is securely deleted or anonymised.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised or accidental access, processing, erasure, loss or use. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
Cookies and third-party services
This website does not use advertising or analytics cookies. Fonts are delivered by Google Fonts, which means your browser connects to Google servers and Google receives your IP address. Links to third-party websites are provided for convenience; we are not responsible for their privacy practices.
Your rights
Under the Ordinance, you have the right to request access to, and correction of, the personal data we hold about you. To make a request, please contact us using the details below. We may charge a reasonable fee for processing a data access request, as permitted by the Ordinance.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page, with the date of the last update shown above.
Contact us
If you have any questions about this policy or wish to make a data access or correction request, please contact us through our contact page, by telephone on (852) 2728-3169, or by post to Unit 3, 8/F, Charm Centre, 700 Castle Peak Road, Cheung Sha Wan, Kowloon, Hong Kong.